Toolkit

Relationship Management

Relationship management is a key pathway to accessing opportunities with major projects. Many of these opportunities are not advertised publicly, they are shared through industry networks, supplier forums, and direct relationships with project teams.

Overview

For regional businesses, developing strong, long-term relationships with project managers, procurement officers, and contractors can increase visibility, build trust, and lead to early engagement before tenders are released. Building these connections helps position your business as reliable, responsive, and ready to deliver.

Effective relationship management means staying connected, attending Meet the Buyer events and industry briefings, maintaining an up-to-date capability statement, and being consistent in your follow-up. It also means understanding how major projects operate and aligning your communication and delivery style with their expectations.

Ultimately, business is built on people, not just paperwork. Taking the time to build and maintain professional relationships can significantly improve your chances of securing work and being invited back for future opportunities.